Journyx User Community

The current User Interface (UI) is outdated (relative to current web technologies). In addition, there are many areas that could benefit from behavior improvements. For example, when an approver receives a notification, it should not matter whether they're a backup or a primary when they go into their approvals. It should show all pending approvals (maybe with color coding if you want to differentiate them). As it is, if a backup approver doesn't know they're a backup, they may not think to click the radio button and it will appear that the product isn't working correctly. There are other areas similar where the default actions are not intuitive. It is not necessary to remove functionality, but there are ways to change the defaults and modify the UI to be more friendly.