FAQ
Frequently Asked Questions
Backing up your Journyx data on a regular basis is an essential practice for data security and disaster recovery.
Journyx
offers its own utility to back...
Wed, Dec 16, 2015 at 11:54 AM
These steps apply to any Accountlink product, including Accountlink for Quickbooks, Accountlink for Dynamics GP and Accountlink for Dynamics Nav. Step 1...
Tue, Sep 17, 2019 at 11:18 AM
First,
you will need a backup of the Journyx Product data to be migrated. Use
the backupdb command in %wthome%\jwt\bin (win32 platforms) or
$WTHOME/p...
Wed, Dec 16, 2015 at 11:57 AM
The
initial size of a brand new and empty Journyx database is very small - a
few megabytes at most. Over time, however, as records are added the
datab...
Wed, Dec 16, 2015 at 12:01 PM
Problem:
When trying to access sheets for users that are no longer active in the system you some time see an error like this: [u'User Jones, Sally...
Tue, Mar 28, 2017 at 9:14 AM
The Journyx application's license key limits the number of users who can do specific actions inside Journyx. These actions include the following: ...
Tue, Sep 7, 2021 at 8:28 AM
Here is the information for migrating your Journyx PX data from single assignment mode to multiple assignment mode. You have explained that you need t...
Thu, Sep 8, 2016 at 12:47 PM
Some customers have noticed an issue when printing reports in Chrome where the header row gets mixed into the content that should be below it.
Th...
Fri, Oct 28, 2016 at 8:54 AM
First lets check the version of Internet Explorer you have installed. Press the ALT key on your keyboard and click on the Tools menu in the menu bar of IE...
Tue, Mar 6, 2018 at 5:14 PM
Part of the technical design used for new features in
Reportlink 8.9.52 required adjustment in 8.9.55 in order to work properly. As a result, pivot and...
Wed, Dec 7, 2016 at 8:20 AM