FAQ
Frequently Asked Questions
Groups grant a user visibility to other objects, like Projects, Activities, and even other Users in Journyx. The user's Role determines what they can d...
Thu, Jun 22, 2017 at 7:58 AM
Reporting on Project/Activity Rates is a separate ability from being a 'Reporter'. You will first need to create a custom Reporter role by copying ...
Fri, Jul 7, 2017 at 12:36 PM
In each user's record there is a Backup ID field, just like there is a Supervisor ID field. This Backup ID field will let you set a backup approver. H...
Fri, Jul 7, 2017 at 12:40 PM
Background Journyx's hosted environment has the ability to send out emails through our mail server, aspmail.journyx.com. This also has the ability to ...
Wed, Apr 27, 2022 at 9:04 AM
Setup ( All OSes ) 1. Determine installation environment There are a couple things you must know before you install a patch Where Journyx is installed. ...
Tue, Mar 27, 2018 at 11:38 AM
You can submit your feature request for possible inclusion in a future version of Journyx here: https://journyx.com/feature-request
Tue, Mar 9, 2021 at 4:26 PM
You can make the comment required by all users by doing the following: 1. Login to your Journyx site as your admin user account. 2. Go to Config > Syst...
Wed, Feb 28, 2018 at 4:37 PM
This error message, on imports, indicates that you have blank rows in your import file. These are usually at the bottom. In Excel these blank rows and ot...
Mon, Oct 16, 2017 at 1:03 PM
Mozilla Firefox
On the History menu, click Clear Recent History. The Clear All History dialog appears. Alternatively, press Ctrl-Shift-Delete to disp...
Wed, Feb 7, 2018 at 9:11 AM
Note: Microsoft has stopped supporting Office Web Components in April of 2017. Journyx recommends using Journyx Reportlink instead. Please speak with you...
Fri, Apr 27, 2018 at 9:09 AM